Privacy Policy

At Home Cinema IE Ltd, trading as Installer.ie, we highly prioritize the protection of your personal data and privacy. This document explains our approach to handling your personal data, including the collection, storage, processing, and sharing details. We commit to being transparent about our data practices with you.

Our headquarters are located at Unit 1, 1st Floor, Ballyogan Business Park, Ballyogan Road, Dublin 18, D18 K2Y4. Should you have any inquiries or concerns about your data, feel free to reach out to us at our office or via email at letstalk@installer.ie.

As the primary custodian of your personal data, Home Cinema IE Ltd, trading as Installer.ie, assumes the role of “data controller” unless stated otherwise.

Please note, our website is designed for adult users and does not intentionally collect information from children.

Information We Collect About You

We might gather data including but not limited to:

  • Your name and contact information such as addresses, phone numbers, and email.
  • Details of your transactions and browsing activities on our websites.
  • Device and IP information used to access our websites.
  • Payment information when you make a purchase.
  • Your marketing preferences and geographic location.
  • Project-related documents and communications with us.

This is not an exhaustive list, and circumstances may require collecting additional data as detailed in this notice. Data collection can be direct (e.g., setting up an account) or indirect (e.g., through browsing activities).

Data Collection Timing

We collect your data:

  • When you interact with us regarding our products and services.
  • Through website and app usage, where cookies might be used. For more on cookies, refer to our Cookie Policy.
  • During your interactions with our customer service, or participation in surveys, contests, and promotions.

Utilisation of Your Data

We use your data to:

  • Provide products and services.
  • Manage your accounts with us.
  • Support your purchases.
  • Confirm your identity.
  • Analyse preferences and market trends to serve you better.
  • Manage competitions and customer service interactions.
  • Prevent fraud and fulfil legal obligations.

Sharing Your Data

Your data is never sold or rented out. It is only shared with:

  • EU-based service providers for payment, logistics, and IT services.
  • Professional advisers and government bodies as necessary.
  • Service providers in customer service and marketing.

Data transferred outside the EU is protected by stringent agreements to ensure your data’s security.

Data Security and Retention

We’ve implemented robust security measures to protect your data and limit its access to those with a legitimate need. Data breach procedures are in place to promptly address and notify any issues.

We retain your data only as long as needed for the purposes outlined in this policy, adhering to specific retention guidelines.

Your Rights

You have rights to access, correct, delete, or restrict the processing of your data, among others. To exercise these rights, contact us without incurring any fees, except in cases of unfounded or excessive requests.

We aim to respond within a month, but complex or numerous requests may extend this timeframe.

Policy Updates

This Privacy Policy may be updated, and significant changes will be communicated. Regularly reviewing this policy is recommended.

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